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RCGP Bright Ideas, 'Pioneer' Award winners 2019
RCGP Cluster Innovation Award winners,
South Powys Cluster 2019
Total Nurse Triage
Following the introduction of the successful Nurse Triage service for on the day appointment requests across South Powys practices, Haygarth Doctors extended this service to incorporate Total Nurse Triage for all appointment requests (urgent and routine) from February 2017. The success of this pilot was unprecedented, ensuring that each patient always sees the most appropriate clinician within a suitable timescale. Within two months routine waiting times fell from 1-